نوع مقاله : مقاله پژوهشی
نویسندگان
1 استاد گروه دندانپزشکی کودکان، دانشکده دندانپزشکی، دانشگاه علوم پزشکی مشهد، مشهد، ایران
2 دندانپزشک، مشهد، ایران
3 استادیار ، گروه سلامت دهان و دندانپزشکی اجتماعی ، دانشکده دندانپزشکی، دانشگاه علوم پزشکی مشهد
4 دانشجوی دندانپزشکی، کمیته تحقیقات دانشجویی، دانشکده دندانپزشکی، دانشگاه علوم پزشکی مشهد، مشهد، ایران
5 دانشیار گروه دندانپزشکی کودکان، دانشکده دندانپزشکی، دانشگاه علوم پزشکی مشهد، مشهد، ایران
چکیده
کلیدواژه‌ها
عنوان مقاله [English]
نویسندگان [English]
Background: Effective communication is a vital skill in the dental profession and plays an important role in patient interactions. This study aimed to assess the self-evaluation of clinical communication skills by dental students at Mashhad University of Medical Sciences and to compare it with the perspectives of patients and an evaluator.
Methods and Materials: This descriptive cross-sectional study was conducted at Mashhad Dental School and included final-year undergraduate dental students. To evaluate communication skills, the Calgary-Cambridge Observation Guide checklist was used, consisting of 71 items across six domains. Each item was rated by the student, the patient, and the evaluator using a three-point Likert scale (Yes, To some extent, No). Total scores ranged from 71 to 213, and communication skills were categorized into three levels: poor (71–118.33), moderate (118.34–165.66), and good (>165.67). Statistical analyses were conducted using the Shapiro-Wilk test, one-way ANOVA, and Spearman correlation test. (α = 0.05)
Results: The mean scores of students (157.8 ± 19.3), patients (147.3 ± 29.2), and the evaluator (122.7 ± 20.3) showed statistically significant differences. A significant correlation was found between the students’ self-assessments and patients’ evaluations (P < 0.001, r = 0.59) as well as between the students and the evaluator (P = 0.006, r = 0.41). The correlation between student and evaluator scores was observed in the domains of interpersonal skills at the beginning of the session (r = 0.57), information gathering (r = 0.40), and explanation and planning (r = 0.46).
Conclusion: Students generally rated their communication skills at a moderate level. Patients had a more favorable view compared to the evaluator, and students rated themselves higher than both groups. These results highlight the need to senhance communication skills training in the undergraduate dental curriculum.
کلیدواژه‌ها [English]
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